Privacy Policy

Introduction

Best Play Alberta ("we", "us", "our") operates the website bestplayalberta.ca. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our platform.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, date of birth)
• Account credentials and preferences
• Usage data and platform activity logs
• Device and browser information
• Communication records when you contact support

How Information Is Used

We use collected information to:

• Provide and maintain our platform services
• Process account registration and authentication
• Personalize your experience and content recommendations
• Send platform updates and promotional communications (with consent)
• Improve platform performance and security
• Comply with legal obligations

Cookie Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

Data Storage

Your data is stored on secure servers with encryption at rest and in transit. We retain data only as long as necessary to fulfil the purposes outlined in this policy.

Data Retention

Account data is retained for the duration of your account plus 30 days after deletion request. Usage logs are retained for up to 12 months. Legal compliance data may be retained longer as required by law.

User Rights

Under applicable Canadian privacy legislation, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

Third Party Services

We may share data with trusted third-party service providers who assist in operating our platform, including analytics, hosting and security services. These providers are bound by confidentiality agreements.

Security Measures

We implement industry-standard security measures including SSL/TLS encryption, access controls, regular security audits and employee training on data protection practices.

Contact Information

For privacy-related enquiries, contact us at support@bestplayalberta.ca or visit our Contact page.